As we inch toward the end of the year, it’s already time to think about what to expect during the holiday season. It’s a stressful time for everyone, so don’t let your office feel the burden of trying to play catch up. Don’t be reactive: anticipate the needs of your employees and how you can […]
Posts Tagged: Manufacturing Customer Service
Convey the Importance of Customer Service to Your Manufacturing Team
When one thinks of customer service skills, it’s easy to picture companies that cater to retail, financial, technology, health care and hospitality. All of those industries consistently deal with customers on a face-to-face basis. But in truth, all industries need to prepare and train their people for excellent customer service because it reflects a dedication […]